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We do not except returns

In Store Policy

We offer exchange or store credit only, within 14 days of purchase. If need be, we can provide you a store credit in the form of a transferable gift card.

Online Policy

We offer exchange only. Customer pays both way shipping on exchanges, we are not able to incur this cost so please be aware of sizing and if you have any hesitation please call our customer service to help with sizing. Exchanges must take place no later than 2 weeks after your package has arrived. We do not accept returns. We do not refund shipping charges. We except 1 exchange per original transaction, meaning, you can not exchange for an item because you chose the wrong size, and then exchange your exchanged item because you again chose the wrong size. We seriously stress the importance of asking for assistance with sizing when needed, our sales assistants can flat measure garments, tell you about the fabric and the stretch, the length of the hem and many other things that could effect the fit, so please don’t hesitate to contact us at the below phone numbers.

We choose reputable suppliers that sell internationally with great reviews. If by some fluke manufacturing defect your garment is defective, we will except a return on a case to case basis. The defective garment must be photographed and have the image approved by our team that the flaw was because of a manufacturing problem. This is because we do not want customers ruining garments so that they can return them, we do our best to keep our customers satisfied and are always happy to discuss any issues by phone or email, we do not recommend seeking customer service through our facebook page. Thank you for your understanding

-Rosie The Rebel Team